Refund and Cancellation Policy

Last updated: 25 September 2026

All products sold by Weblytic Store are digital files that are delivered instantly and cannot be "returned". For that reason, we do not offer refunds on digital products once they have been delivered, except in the situations listed below.

When you are entitled to a refund

• Duplicate payment: you were charged more than once for the same order.
• Non-delivery: your payment succeeded but you did not receive the product, and we are unable to deliver it within 48 hours of you contacting us.
• Defective file: the file is corrupt or materially different from its description, and we are unable to provide a working replacement.

When refunds are not available

• You changed your mind after the product was delivered or downloaded.
• You bought the wrong product or bought a product you already own (please check the product page and free sample before buying).
• The product did not meet expectations that are not part of its description.

Cancellations

Because delivery is instant, an order cannot be cancelled once payment has succeeded. If a payment fails or you close the payment window, no order is placed and no money is taken; any amount debited by your bank for a failed payment is automatically reversed by your bank or Razorpay, usually within 5–7 business days.

How to request a refund

Email contact@weblytic.space within 7 days of purchase with your order number (starts with WS-), the email used to buy, and a short description of the problem. We will reply within 1–2 business days.

How refunds are paid

Approved refunds are issued to the original payment method through Razorpay. Once issued, refunds normally reach your account within 5–7 business days, depending on your bank. When a refund is issued, the download links for that order are deactivated.